FAQ - Marketplace Connect App

Yes, we do offer free trial for 14 days.

-> Kindly Follow the Navigation to connect multiple Marketplace Account with the app
Go to Connections>>>Click on Add Connection>>Select the Marketplace>>Select the Country>>Connect

→To sync these type of Orders kindly enable “Import Orders with unlinked products” Setting in the setting section of the app.

→ Please be informed that currently our app can only list the products on eBay.
to list the product on ebay
1- select the product
2- select Publish product option

GIF-

→ Go to Publish product section>>>Select the products>>Click on Assign category option

NOTE: App will automatically assign categories to the products, once you sync them with the app

→ Click on the view icon on the right side>>Scroll down to Marketplace product setting

Yes, FBA orders will also be synced to respective Shopify store.

Yes, To sync the order cancellation from Shopify to marketplace kindly enable “Cancellation”
Option from setting.
NOTE: This feature is currently only supported for Amazon and Bol Marketplace

Kindly follow the navigation
Go to published product section>>select the products that you want to edit>>>click on Bulk edit

→ Select the product>>Click on the 3dots>>select sync to marketplace connect

No, all the product details won’t be synced from shopify to Marketplace, only inventory and price will synced.

Yes, the tracking information will be automatically synced to the marketplace.

We only offer automatic syncing

Orders are synced every 5 minutes, Inventory gets updated nearly realtime, whenever it gets updated in shopify.
The app does not sync price from shopify to marketplaces, it will be available soon!

No, There is not limit to upload/sync the products.